Your privacy matters to us. This policy explains exactly what personal data Circkex collects, why we collect it, how we use it, and the rights you have over your own information. We keep things straightforward — no confusing legal language.
Summary: Circkex collects only the data needed to run your account, process payments, and keep the platform secure. We do not sell your personal data to third parties. You have the right to access, correct, or delete your data at any time by contacting [email protected].
Circkex ("we", "us", "our") operates the online gaming and sports betting platform at circkex.net. This Privacy Policy explains how Circkex collects, uses, stores, and protects the personal data of players and visitors who use our platform.
We understand that handing over personal information requires trust. That trust is something Circkex takes seriously. Every data practice described in this policy is designed to be transparent, proportionate, and genuinely in the interest of our players. We collect what we need, use it only for the purposes stated, and protect it with industry-standard security measures.
This policy applies to all personal data collected through the Circkex website, mobile app, customer support channels, and any other interaction you have with the Circkex platform. By registering on Circkex or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
If you have questions about anything in this policy, our support team is available 24/7 at [email protected]. We will always respond clearly and without unnecessary delay.
Circkex collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and from third-party providers where necessary for verification and payment processing.
Circkex may receive data from identity verification providers, payment processors, and fraud prevention services. This data is used solely to verify your identity, process transactions, and protect the platform from fraudulent activity.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, DOB, national ID | You / KYC provider |
| Contact Data | Email, phone, address | You |
| Financial Data | bKash/Nagad number, transaction history | You / payment processor |
| Technical Data | IP address, device info, browser | Automatically collected |
| Usage Data | Game history, bet records, session logs | Automatically collected |
| Communications | Support chat logs, emails | You |
Circkex uses your personal data only for the purposes described below. We do not use your data for anything beyond what is necessary to operate the platform and provide you with a safe, fair gaming experience.
Circkex processes your personal data on the following legal grounds:
Where Circkex relies on legitimate interests as a legal basis, we always balance those interests against your rights and will not process your data in a way that is disproportionate or unexpected.
Circkex does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is shared only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in line with this policy.
To process your deposits and withdrawals, Circkex shares relevant financial data with payment service providers including bKash, Nagad, and Rocket. These providers receive only the data necessary to complete your transaction.
Circkex uses third-party KYC (Know Your Customer) providers to verify your identity and age. These providers process your identification documents securely and return a verification result to Circkex. They do not retain your documents beyond what is required for the verification process.
Circkex may share data with fraud detection and cybersecurity services to protect the platform and its players from unauthorised access, financial crime, and abuse.
Where required by law, court order, or regulatory obligation, Circkex may disclose your personal data to relevant authorities. We will only do so to the extent required and will notify you where legally permitted.
All third-party service providers used by Circkex are bound by data processing agreements that require them to protect your data and use it only for the specific purpose for which it was shared.
Circkex retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. The specific retention periods are as follows:
When data is no longer required, Circkex securely deletes or anonymises it so that it can no longer be linked to you as an individual.
Circkex takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you suspect that your Circkex account has been compromised, please contact our support team immediately at [email protected] so we can take prompt action.
In the event of a data breach that is likely to affect your rights or freedoms, Circkex will notify you without undue delay and take all necessary steps to contain and remediate the breach.
Circkex uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the Circkex website.
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the Circkex platform. For full details on the cookies we use, please refer to our cookie settings panel within the platform.
As a Circkex player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.
Request a copy of the personal data Circkex holds about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for us to retain it.
Ask us to restrict processing of your data in certain circumstances while a dispute is resolved.
Receive your personal data in a structured, machine-readable format to transfer elsewhere.
Object to processing of your data based on legitimate interests, including direct marketing.
Circkex does not knowingly collect personal data from anyone under the age of 18. Our platform is strictly for adults only. We use automated and manual age verification checks during registration to prevent underage access.
If you believe that a minor has registered on Circkex or that we have inadvertently collected data from a person under 18, please contact us immediately at [email protected]. We will investigate and delete any such data without delay.
Circkex may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification.
The updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the Circkex platform after any changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Circkex handles your personal data, please get in touch with our team:
We aim to respond to all privacy-related requests within 30 days. For urgent account security concerns, our live chat team can assist you immediately.
Privacy at Circkex is not just a legal requirement — it is a core part of how we build and run the platform.
Every page on Circkex is served over HTTPS with SSL/TLS encryption. Your login details, payment information, and personal data are protected in transit at all times — no exceptions.
Circkex does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used only to operate your account and improve your experience on the platform.
Access, correct, or delete your personal data at any time by contacting our support team. We process all data rights requests promptly and without unnecessary barriers.
Circkex collects only the data that is genuinely necessary to run your account and comply with legal obligations. We do not collect data speculatively or hold it longer than required.
In the unlikely event of a data breach affecting your information, Circkex will notify you promptly and take immediate steps to contain the issue and protect your account.
Have a question about your data? Our support team is available around the clock via live chat or email. Real people, real answers — no automated responses that leave you stuck.
Create your free Circkex account and enjoy a platform that takes your privacy as seriously as your gaming experience. Deposit in BDT via bKash or Nagad and start playing in minutes.
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